Work history.Riwayat kerja.

Enterprise DB operations & first-level supportOperasi DB enterprise & dukungan level pertama

• Monitor database performance and availability as first-level operational support.Memantau performa dan ketersediaan database sebagai dukungan operasional level pertama.
• Produce routine performance and health reports for database systems.Membuat laporan performa dan kesehatan rutin untuk sistem database.
• Conduct initial diagnostics and anomaly analysis using AWR and Manage Engine.Melakukan diagnostik awal dan analisis anomali menggunakan AWR dan Manage Engine.
• Ensure scheduled database jobs and processes run reliably without disruption.Memastikan job dan proses database terjadwal berjalan andal tanpa gangguan.

Agile product development & designPengembangan produk agile & desain

• Designed end-to-end user flows and information architecture for iOS apps.Merancang user flow end-to-end dan information architecture untuk aplikasi iOS.
• Contributed to product ideation and user research using the CBL framework.Berkontribusi pada ideasi produk dan riset pengguna menggunakan framework CBL.
• Collaborated in agile product development through PRD documentation, sprint planning, and retrospectives.Berkolaborasi dalam pengembangan produk agile melalui dokumentasi PRD, sprint planning, dan retrospektif.
• Created low-fidelity and high-fidelity prototypes using Sketch.Membuat prototipe low-fidelity dan high-fidelity menggunakan Sketch.

Finance operationsOperasi keuangan

• Performed accurate financial data entry using SAP FI modules.Melakukan entri data keuangan akurat menggunakan modul SAP FI.
• Managed and validated banking documentation and financial records.Mengelola dan memvalidasi dokumentasi perbankan dan catatan keuangan.
• Conducted balance verification and reconciliation within SAP FI.Melakukan verifikasi saldo dan rekonsiliasi dalam SAP FI.

Technical supportDukungan teknis

• Provided technical support for computer systems, networks, and hardware devices.Memberikan dukungan teknis untuk sistem komputer, jaringan, dan perangkat keras.
• Diagnosed and resolved hardware and software issues to maintain operational continuity.Mendiagnosis dan menyelesaikan masalah hardware/software untuk menjaga kontinuitas operasional.